Response Language for Survey is set incorrectly.
Last updated 2022-02-10 ·Reference W-6248660 ·Reported By 2 users
Summary
Querying or reporting on the field "Response Language" always returns user's default language, irrespective of the language chosen by the External User when he clicks on the survey link, or the language responded in by internal users.
Repro
Try the below steps in any Survey enabled Org
1.Create a Survey, assuming English is default language for current logged in user.
2.Generate invitation link for the survey.
3.Change the default language for logged in user to French.
4. Now respond to the Survey created using link in step 2 selecting English as the language.
5.Now query/report the language field column for Survey Response object, you will notice it stores French(user's default language) and not English in which the user has actually responded.
The same hold true for community users and guest user too, it is always their default language and not the language they choose to respond in.
Workaround
None at this moment
Reported By (2)
Is it Fixed?
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.