Delayed Facebook Reviews and Facebook Page @Mentions
Trailblazer Community

Delayed Facebook Reviews and Facebook Page @Mentions

Marketing Cloud Social Studio

Last updated 2019-07-02 ·Reference W-6195565 ·Reported By 5 users

Fixed in version Marketing Cloud Social June 2019 Patch 0.6

Delayed Facebook Reviews and Facebook Page @mentions. This is causing delayed Facebook Reviews as well as delayed Facebook Page @mentions.

Please expect latency on these media types at this time. This content will eventually be ingested into the platform and will appear to be missing, as they are late to harvest to Social Studio.

1) Public Post @mentioning a Brands Facebook page is created. This post may be delayed due to this known issue.

2) Public Facebook Review is left on Brands Facebook page. This Facebook review may be impacted by this known issue.

No Workaround at this time.

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.