Media Tab in AppExchange Publishing Console Gives Visualforce Error
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Media Tab in AppExchange Publishing Console Gives Visualforce Error

AppExchange , Partner

Last updated 2021-10-12 ·Reference W-7018331 ·Reported By 24 users

Fixed

Summary
Some AppExchange listings are reaching the maximum view state on the media tab in the publishing console.

This also sometimes affects viewing the public listing, causing the "Overview" tab to fail to load.

Repro
Steps to Reproduce:

1- Login to the partner community

2- Select the Publishing Tab

3- Select a listing

4- Open the media tab

Result:

Visualforce error is shown

Workaround
Log an case (category "App or Service Listing") in Partner Community to ask that Support delete some files from the listing (Customization Guides, Case Studies, whitepapers, webinars) and re-upload to see if the error clears.

Some files can be downloaded from the public listing prior to deletion. Make sure to have replacements ready to replace the original files, as Support cannot recover them.

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.