Invalid Schedule Warning in Journey Builder Canvas for Data Extension Entry Event Using Automation
Last updated 27 days ago ·Reference W-6053615 ·Reported By 17 users
Fixed in version Marketing Cloud Release May 2020
When a Data Extension Entry Event Journey is configured with a schedule to inject on a previously configured automation, when clicking the schedule box from the Journey canvas a warning is given stating "The selected automation doesn't have an active schedule. To admit contacts to the journey, configure the automation's schedule in Automation Studio." This is despite the automation having an active schedule.
-Create a Data Extension Entry Event Journey configured to inject on an automation
-Click on Schedule from Journey canvas
-Next to Automation, there is a yellow exclamation mark for a warning. Scroll over it and see "The selected automation doesn't have an active schedule. To admit contacts to the journey, configure the automation's schedule in Automation Studio"
The following steps can be used to view the automation schedule
-Click "Running" under Automation status in Journey Builder and "Save & Leave Journey Builder"
-Click the workflow tab from Automation Studio, see that there is an Active schedule
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.