In an org where Person Accounts is enabled, "icon" in suggested search is inconsistent with the actual Icon on the record.
Last updated 2021-10-26 ·Reference W-5944071 ·Reported By 34 users
Some customers may have observed that Suggested Search displays a Business Account Icon for a Person account.
1. Enable Person Accounts and create a Person Account
2. In the Global Search(Lightning Experience), Search for any Person Account. Account Icon will be similar for Person Accounts and the Business Accounts in the Search Suggestions(Two Buildings will be the icon)
3. When we open the Person Account Record, you will find another icon with (a Building and a Person).
- None, the issue is cosmetic and does not affect basic fucntionality
Reported By (34)
Is it Fixed?
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