Go to CloudPage option in Push Notification Journey Activity does not show custom domain and fails Journey Activation
Last updated 2019-08-16 ·Reference W-5938280 ·Reported By 5 users
Fixed in version Marketing Cloud June 2019 Release Patch 2
When creating a Push Notification message for a Journey in content builder or from the canvas, when the option "Go To CloudPage" is selected, the custom domain for the URL of the CloudPage is not used. Instead a default "pub." domain is displayed.
When the activity is saved and the activate button is clicked, the Journey fails to activate with the error "Push Notification activity push message validation failed" displayed.
- Create a new journey
- Drag a Push Notification activity onto the canvas
- Create a new message
- Change the Open Behavior to "Go To CloudPage"
- Choose a collection and page were a custom domain is used
The page is displayed with a default "pub." domain rather than the custom domain.
When creating the message, utilize Open Behavior "Go to a Web URL" and manually paste in the CloudPage URL.
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