Forward to a Friend Clicks are Recorded Under Forwards but not Clicks
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Forward to a Friend Clicks are Recorded Under Forwards but not Clicks

Marketing Cloud Email Studio , Marketing Cloud Reporting

Last updated 2019-08-20 ·Reference W-4831211 ·Reported By 4 users

Fixed in version Marketing Cloud Release August 2019

Summary
When clicking on the FTAF link in an email it records a Forward but not a Click.

Repro
1.) Send an email to yourself that contains the FTAF link.
2.) Click this link only.
3.) Notice that under tracking for the job in question you will have one FTAF and zero Clicks.

Workaround
FTAF numbers can be retrieved from the tracking overview in the Forwards section, but will not show in the Click Activity.

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