Misleading message related to "Send Welcome" email to community users
Last updated 2022-02-10 ·Reference W-4846712 ·Reported By 8 users
The message below is displayed when enabling Customer/Partner users from a Contact record or when assigning permission sets to users that give access to communities.
"A welcome email from the community will be sent to new community users regardless of their preferences".
This is a misleading message since the User will not get the email notification if "Send Welcome" email checkbox is disabled in the Community settings.
1. From a Contact record, click on Manage External button.
2. Select Enable.
3. Click on Profile then select Customer/Partner community login.
4. Click Save.
1. Create a permission set that gives access to communities.
2. Assign the permission set to a user and click Save.
This is not a bug or broken functionality, it is a misleading automatic message and it will be updated by our team.
Is it Fixed?
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.