Full data export truncates Long Text Area fields if the object also contains compound fields
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Known Issues · In Review

Full data export truncates Long Text Area fields if the object also contains compound fields

Data Export , Metadata

Last updated 13 days ago ·Reference W-3258792 ·Reported By 14 users

In Review

Summary
Weekly or monthly exports truncate Long Text Area fields to 255 characters if the object contains custom compound field types such as a Geolocation field.

Compound Field Considerations and Limitations
https://developer.salesforce.com/docs/atlas.en-us.api.meta/api/compound_fields_limitations.htm

If you're unsure whether your organization may be affected by this please log a case with Salesforce Support who can verify via the details provided in this Known Issue's Internal Notes.

Repro
1. Create a custom Long Text Area (LTA) field and a custom compound field type such as a Geolocation field on the same object.

2. Create a record in this object and populate your LTA field with more than 255 characters.

3. Go to Setup | Data Management | Data Export and schedule a weekly export for the object.

4. Once the data export has completed unzip and open the CSV file for the object.

Actual Results: The LTA custom field is truncated to 255 characters.

Expected Results: The Data Export would not truncate the LTA field's contents.

Workaround
None unless an Administrator can remove custom compound field types from affected objects.

Alternatively, use Data Loader or a similar API client tool to extract and/or backup affected object's long text area field's data.

Reported By (14)

Bastien Emonnot Paul Rego Joe Kennedy Administrador Externo Soon Yu Sylvie Jacobi-McCarthy Talent Rover Admin Eric Maison Julian Ost Marina Vartschenko ProjectInsight Sync Keerthana Ann Jacob Eileen Dick John Sunderland

Is it Fixed?

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