Lightning Dashboard: Standard user can see the 'Edit' button but upon clicking on save, user is getting generic error message.
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Lightning Dashboard: Standard user can see the 'Edit' button but upon clicking on save, user is getting generic error message.

Lightning , Operational Analytics - Dashboards

Last updated 3 days ago ·Reference W-4644002 ·Reported By 395 users

In Review

Summary
Lightning Dashboard: Standard user can see the 'Edit' button but upon clicking on save (save is unsuccessful) , user is getting generic error message instead of a meaningful message

Repro
1. Clone "Standard User" profile
- Check "Create and Customize Dashboards"
- Check "View My Team's Dashboards" and save the profile.
2. Create new user, set profile created step 1
3. Enable Lightning
4. Create Dashboard on Lightning
5. Put component to Dashboard
6. Grant "Can edit" access to user created in step 2
7. Please make sure, you (System Administrator) can edit the Dashboard .
8. Login as a user created in step 2, switch to Lightning UI if it's classic.
9. Show the dashboard created in step 5 and click [Edit] on the right top, change component size, or change location.
10. Click [Save]
11. You are seeing generic error message "We're having trouble processing your request. Try again, or ask your Salesforce admin for help."

This is due to restriction of standard user, and more meaningful message should be shown.

Workaround
Go to dashboard-> Edit it-> click on gear icon i.e. 'Settings' and change the view as to 'Me' and standard user will be able to save the dashboards as well.

Note: This functionality is working as designed and will not be changed. This known issue is to reflect the vague error message received. When this known issue is closed, the fix will be more intuitive error messages for the end user.

Reported By (395)

Brandon Paulus Michelle Lu Jyotsna Kadimi Edú Villegas Charlie Foster Katie Campbell Melissa Frievalt Pranav Reddy Angie Coleman Nik Rentas Jeff Fahndrich Jenny Berg Eric Furtah Ann Droppers Anja Renner Till Affolter Dan Tidyman Alex Makarenko Bhavishya Moolya Maddy Drachler Marc Spreadbury Crystal Winsor _ acatejr _ Julie Branyan Emily Kinney Chetan Vandha Julie Bloch Praisia George Rohit Tatineni Hind Bennani Cody Nutt Cinta Posadas Razaele Garcia Kaily Rasmussen Reema Chhetri Eric Grust Monica Thornton Prabhjot Pandher Julie Ross Cynthia McLain Harshita Ranjan Martina Speer Philip Greco Peter Thompson Kai Dins Jessica Seifert Gaël Lichtwer Patrick Keating Dola Agnihotri Jenny Powell Heather Cave Vanessa Szajnberg Jack R Ryan Pletsch Marites Lanticse Jennifer StJohn Emre Özmen Brianna Broome Naimish Dave Peter John Umali Matt Urbanowski Jürgen Ensinger Stacey Warren Caitlin O'Byrne Kim Headrick Tapan Mahapatra Pooja Arora Jon Guliker Krzysztof Pienkowski Nadia Ayoub Dominic Stolz Beto Carvalho Elizabeth Pembridge Hunter Beck Matthew Poe Tome Baluku Nathan Voller Swati Mane Sherri Axcell Olivia Wetzel yuhei ida General SysAdmin Joseph Davis moccha lin Jenna Koontz Harri Vuori Bruno Mesquita Gears GearsCRM Stephen Wood Haseeb Ahmad Priyadharshini Sadasivam vickal gupta Dan Goldfield Katia Cole Bryan Bashaw Palesa Sibeko Wade Wheatley Thami BOUSBAA Geetha Sundaramurthy Jorge Cordova Project PM Tobias Graeve Saf Burki Susan Peterson Sarah Orens Monisha George 史浩 坂橋 Sean Berg Anne Nuguid Naseem Javed Kaity Tang Shravya Musti Kim Maes Ivan Žuravļov Hidetoshi Sakai Sarah Wells Nassar Mehmood Joe Cheng Meghan Gallagher Nathaniel Sintros Robert Enachi Paul McMurrugh Rachel Osterman John Floria Jonathon Vanphravong David Gonzalez Abhijit Vanama Richard Razon Elaina Buzzell Yuliana Westover Deepkiran Sangha Shelly West Rebbeca Beers Luis Ovalle Garrett Southworth Florentina Gemalescu Mathieu Perrin Philipp Mathis Brea Pezanko Karen Pierson John La Luke Amos John Turner Momoka Nakamura o Liph Allison Getty Richard Joseph Philip Loehlein Erica Jackman Marco Lanza Morey Jones Aditya Kamdi Zach Comon Rachel Fizeseri Jenni Ginsburg Erin Ramirez Peter White Charles Ackerman Jack Lidington Bruce Perry Sheila Ray Luisa Gelfand Erica Ejakhegbe Paul Llanto Yash Patel Chris Chris Hsu Kody Hungenberg Severine Vignetta Andrea Scott Hilary Henderson Ryan Heatherington Edward Zaragoza Karen Davis Thiru Sandran Hanne Borgen Marek Haken Sophie Curtis Mary Angert Johan Yu Gorav Seth Brooke Bracy Muhammed Sultan Nick Porter Venu Kidambi Katherine Yunker Rostand Tchonsinyi Calin Bostan Max Lawrence Yuliana Westover Sam Marashi Maddie Broadbent Manishkumar Singirikonda Uberall System Administrator Megan Callaghan, MBA manidipa majumder Alexandra Borisova Catherine Aprile Janel Toman Adam Moreno Ashley Gaza Cloud Studio Kristen Roberts Ian Joseph Richard Johnson Austin Marcus Alejandro Flores Yu Yue Tan Meera Nilekani Linh Tran Jamie Seyler Pierre Schweiker Tom VAIDIE Vladislav Razhnov Sathyabama Balasubramaniam Samantha Ward Erin LeGuluche Sarah Schaffer Anthony Ciardiello Melissa Thompson vaishnavi Sonavane Jonathan Ng Jasmine Sheffield Gandall Meyers M.E. Davis Mondaycall Audigy Yuisa Sonera Jeffrey Wirtz Marybeth Robinson Adam Barnes Dena Etehad Brandon Smith Nico Wrenn Marianna Kassai De Domenico Castaldi Seth Partridge Ashwat Grover Edgar Sampson Tiago Duarte Ryan Wilson Siva Prasad Jason Barnes Denise A Josh Harrison Sweety Dongre Sakari Kammonen Satya Ranjan Mohanty Roger Fontcuberta Audrey Marlow Ranjana Thukral Josh Dayment Yuva Siddhartha Boyapati Gaurav Pimprikar Omar Khalil Joe Harrison Andrea Saavedra Edward Nalakurthi Ann Ingalls Vinayak Tamhankar Tommy Strickland Kevin Nielsen Jacqueline McDougal Javier Gallego Tim May Fernando Morales Puneet Puthran Devyani Panja Vanshree Bapat Juan Benítez Maal Ivan Marcos salim sha Ignacio Diaz Baeza Ursula Schaub Uzair Barodawala Ana Test UK Iván Carmona Berriguete Data Migration Iván Carmona Berriguete Mackenzie Coats Jennifer Vega Randi Walker Lyndsay Maby Jeff Battles Charles Plumbly Olavo Zapata Michele Kleinhomer Wyatt Borchetta-Platt Reena Potanah Darren Knapp Nathan Shulman Anthony Martinez Nancy Flores Jack Volkov Jessica Watkins Hana Nicaj Jo-Ann Lee Einat Dror Travis Lockhart Jessica Lowe Tracy Ritter Emily Hnatyshen Amrita Sidhu Blanca Ramirez Siobhan Venman Matt Kipe Oliver Rutt Matt Harrison Meredith Ready Comity Design Adrienn Kovacs Peter Tibbitts Christine Chambers Rahul Jagadale David Green Ian Hoisington Gabriella Mancinelli Melanie Head Mike Solecki lital fried Ato Boyan Paul Llanto Alina Bushnyak Alexander Parker Sam Mohyee Sean Curry Sarah Neal Jaime Weidner Michael Slawnik Amanda Svec Dominika Olczak Erik Nelke Karen Koziel Michelle Arndt Neha Shrikhande Margaret Fako Scott Condello Torrey Grennan Meeya Bovee Susan Salvatore Andrea Coleman Kathryn Wilson Candace Phelps Thiago Leal Heidi Catron Will Craig Deanne Walters Ted Stevens Julie Krebs Tim Craig Gwynn Harlowe Prasanta Bhattarai Liz Parrish Hanna Sandoval Jared Actis Michelle Ferrier Ian Vincent Nandhakumar Murali Sudarshn Admin Katerina (Kat) Kailey Bryan Guzman Juli Small Alexander Fuchs Beau Heiner Yamil Assusa Ashley El Rady Diana Barnes MP Admin Jeff Gray Samantha Carroll Nathan Graber Alex Hoomis Brian Flaherty Charlotte Fox Shannon Van Essen Naveen Bhat Tasnim Ferdous Marina Palos Katie Kain Andrew Hartman Kimberly Downing Glen Barger Kristy Henderson Casey Grooms Nate Bunker Natalie Gunther Mike Hoogervorst Carla Hellen Taylor Boyer NA NA Maili Kapfhamer Tony Kenny Vishal Dutta Johanna GUERRA Chad Steele Bryce Russell Mohammed Ahmed あゆみ 石原

Is it Fixed?

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