Users do not receive Content subscription emails when the Content is also shared with a Library to which the user does not have access
Last updated 2017-04-14 ·Reference W-3233312 ·Reported By 1 users
Summary
If a user is subscribed to Content that is also shared to a Library to which the user does not have access, then Content alerts will not be sent when a new version of the Content is added.
Repro
1. As an admin, create two Libraries: Library1 and Library2
2. Add UserA to Library1
3. Add Content to Library1, then share the Content with Library2 as well
4. As UserA, subscribe to the Content in Library1
5. As an admin, upload a new version of the Content
Expected Result: That a Content alert email be sent to UserA.
Actual Result: As UserA is not a member of Library2, no alert email is sent.
Workaround
None.
Reported By (1)
Is it Fixed?
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