Moderation Rules can't be created in a Community if Chatter Messages are disabled
Last updated 2022-02-10 ·Reference W-3217788 ·Reported By 1 users
When an Organization does not have Chatter Messages enabled the creation of Moderation Rules in a Community will fail with an Internal Server Error, possible stacktrace: -461583760
1. Navigate to Setup | Customize | Communities | All Communities and click 'Manage' on any of the Communities
2. Open Moderation, click Rules, click the New button and select either Content Rule or Rate Rule
If Chatter Messages are disabled for the Org this will display an Internal Server Error.
Contact Salesforce Technical Support to request Chatter Messages to be enabled for your Organization, please provide:
Confirmation that you're a System Administrator:
Request: Enabled Chatter Messages
Reported By (1)
Is it Fixed?
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