Moderation Rules can't be created in a Community if Chatter Messages are disabled
Trailblazer Community

Known Issues · Fixed

Moderation Rules can't be created in a Community if Chatter Messages are disabled

Chatter , Communities

Last updated 2022-02-10 ·Reference W-3217788 ·Reported By 1 users

Fixed - Winter '17

Summary
When an Organization does not have Chatter Messages enabled the creation of Moderation Rules in a Community will fail with an Internal Server Error, possible stacktrace: -461583760

Repro
1. Navigate to Setup | Customize | Communities | All Communities and click 'Manage' on any of the Communities
2. Open Moderation, click Rules, click the New button and select either Content Rule or Rate Rule

If Chatter Messages are disabled for the Org this will display an Internal Server Error.

Workaround
Contact Salesforce Technical Support to request Chatter Messages to be enabled for your Organization, please provide:

Org Id:
Confirmation that you're a System Administrator:
Request: Enabled Chatter Messages

Reported By (1)

Nishant Kumar

Is it Fixed?

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