Error occurs when viewing Matrix Report with Details on, Subtotals off and Grand total Off (in Lightning Experience)
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Known Issues · Fixed

Error occurs when viewing Matrix Report with Details on, Subtotals off and Grand total Off (in Lightning Experience)

Analytics

Last updated 2022-02-10 ·Reference W-3170294 ·Reported By 3 users

Fixed - Winter '17

Summary
Users may receive an error in Lightning Experience when viewing a matrix report with details on, and Subtotals and Grand Totals off.

Repro
1 - Create a report within Lightning Experience.
2 - Change the format of the report to "Matrix Report"
3 - Create both a row and a column grouping.
4 - Save the report.
5 - View the report within Lightning Experience.
6 - Click the "Gear" icon and un-check the boxes to display both "Subtotal" and "Grand Total"
7 - Receive error. It will be similar to the following (error ID numbers will vary): This page has an error. You might just need to refresh it. First, would you give us some details? (We're reporting this as error ID: 31a0af00-1dc3-4694-97f6-c3e33130f47a)

Workaround
1 - View the report in Aloha Experience; OR
2 - View the report in Aloha Experience and display either the "Subtotal" or "Grand Total", save your changes, and then re-open the report in Lightning Experience.

Reported By (3)

Ronnie Stegall Alexander Schätzle Scott Urbanski

Is it Fixed?

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