Guest Users Encounter ISE in Kokua/Koa Community w/ "AllOpenCases" Link
Last updated 2017-04-14 ·Reference W-3207977 ·Reported By 1 users
Summary
Unauthenticated (Guest) Community Users attempting to directly access the “AllOpenCases” List View encounter an Internal Server Error instead of being redirected to the login page.
Repro
1. Setup a Community for public access, using the Kokua or Koa template.
2. In another browser, without logging in, go to: https://[domain].force.com/s/list/Case/AllOpenCases
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EXPECTED RESULTS:
Guest Users are redirected to Login in order to access a list view.
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ACTUAL RESULTS:
An internal server error has occurred Error ID: 180539868-51349 (782152821)
Invalid Record Id or Record not accessible. (by closing that error)
Workaround
None at this time.
Reported By (1)
Is it Fixed?
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