Setup Search results redirect to the “Unable to Access Page” error when opening Task or Event object
Trailblazer Community

Known Issues · Fixed

Setup Search results redirect to the “Unable to Access Page” error when opening Task or Event object

User Interface

Last updated 2022-02-10 ·Reference W-3065690 ·Reported By 1 users

Fixed - Winter '17

Summary
Setup Search results redirect to the “Unable to Access Page” error when customers chooses Task or Event object.

Task or Event link in search results generates the below URLs.
/ui/setup/Setup?setupid=Task
/ui/setup/Setup?setupid=Event

However, these URLs don’t exist. Therefore, “Unable to Access Page” error is displayed.
It should be redirected to the below URL when customers choose Task or Event object.
/ui/setup/Setup?setupid=Activity

Repro
1. Login to Salesforce
2. Open setup page
/setup/forcecomHomepage.apexp
3. Search by using “Task” or “Event” (Do not forget to push break key)
/ui/setup/SetupSearchResultsPage?setupSearch=Task
4. Click the search result “Task”
5. “Unable to Access Page” message is displayed
/ui/setup/Setup?setupid=Task

Workaround
Move to Task/Event settings without Setup search.
Setup | Customize | Activities |

Or, using Activity instead of Task or Event as value of setupid in URL.

Reported By (1)

Shinobi Tiger

Is it Fixed?

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