Enable seamless navigation across communities of different custom domains without forcing users to sign in twice
Last updated 2017-05-09 ·Reference W-3043310 ·Reported By 21 users
Customer has 2 communities: community1 and community2 on different custom domains.
If the customer logs into community1 and clicks a link which redirects them to community2, they are required to login into community2 again. Customer is looking for a way to switch to community2 without re-entering the credentials. This does not currently work across even using the switching of networks.
Prompted to login again while switching between communities
Once you log into 1st community, users shouldn't have to log back in again when switching to another community
1. Create a community say napili1 with custom domain set as x00dxx0000001gez0.com
2. Create a community say napili2 with custom domain set as x00dxx0000001gez1.com
3. Create a customer portal user and login to x00dxx0000001gez0.com
4. Now switch to community napili2 using the url as https://x00dxx0000001gez0.com/servlet/networks/switch?networkId=0DBxx000000006i (0DBxx000000006i is site id for napili2.
The user is asked to re-login to napili2.
Reported By (21)
Is it Fixed?
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