"Workflow Action Failed to Trigger Flow" when triggering Flow created after enabling a namespace
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"Workflow Action Failed to Trigger Flow" when triggering Flow created after enabling a namespace

Packaging , Partner , Flow , Process Builder

Last updated 2017-06-10 ·Reference W-3499776 ·Reported By 153 users

No Fix - Summer '17

Summary
While working in a developer organization, some users may receive an error when attempting to make changes that triggers a Flow and Process Builder flow. The changes that could trigger the error will vary depending on the criteria for the Process Builder flow.

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Workflow Action Failed to Trigger Flow

The record couldn’t be saved because it failed to trigger a flow. A flow trigger failed to execute the flow with version ID 301XXXXXXXXXXXX. Contact your administrator for help.

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This error occurs if the triggered Flow and Process Builder flow were created after namespace was enabled in the developer organization. Flows and Process Builder flows created prior to enabling namespace will continue to work as expected.

Repro
1. Login to a developer organization that has namespace enabled.
2. Create and activate a new Flow.
3. Create and activate a new Process Builder flow that includes the new Flow.
4. Attempt to make a change in the org that triggers the Process Builder flow.

You'll notice an error message:

Workflow Action Failed to Trigger Flow
The record couldn’t be saved because it failed to trigger a flow. A flow trigger failed to execute the flow with version ID 301XXXXXXXXXXXX. Contact your administrator for help.

Workaround
Activation/Deactivation of the flow (not the process) would resolve the issue.

Reported By (153)

Kim Burgos CGTCRM Admin Joseph Bringazi Erin O'Donnell Thuan Zhian Ng Ashley Cobb Jane Randles Giorgio Peresempio Stuart Gare Andy Kallio Leah Martinez Iris Chan Jalpa Bhatt James Landon System Administrator (PK) World Savvy Scott Berkley Christina Küppers Chris Chin Rahul Maila Himanshu Jauhari Jake Hemmah Joe Dugan Markus Lucht Madhu Navuluri Emma Diaz Jesper Bjerrum Freek Kraan Lalitkumar Sawale Chandan H N Martin Kopecký Hemant dangarr Don Devost Salesforce Admin Richard Ashmole Lauri Hakanpää System Administrator Prakhar Kumar Sam Mohyee Wombat QA1 Cynthia Davis Sarah Ingraham Sudhanshu Prasad Diana Man john conway Usha Charles Paul Derek Chapman Rohith Raj Chenna Evan Arbeitman Release Admin bhuvana das Katie Buckwald Long Nguyen Integrated Cloud System Karen Xiao Savitra Sharma Christopher Niblock John Garvens Johnathan Tom Mustafa Esmail Saif Bukhari Ian Brown chaitanya kumar bansetti Abi Claus Tammy Cragg Brandon Hamrick Akhilesh Golusula Rob Halcomb Jeremy Metzler Alphonse Onyeagwa Jr. lauren l Nicky Torstensson Koogan NAIDOO Chris Benoit Helen Lueck Johan Yu Yamini Bathula Kush Dawar Flor Neil Buen Subodh Shetty Kashif Zai Michael Ludwig (Darmstadt) Joel Richards Davida Eaves Kris Palmby Akhil Anil Hwan Shyan Lim Cathy Zhang Ben Cashen Andrew Nelson siva reddy Vaibhavprasad Bhangale Saheb Samanta Chou ha Lija Jawahar Nur Husnidha Hussain karthikeyan perumal Patrick Steffens Satya Srinivas Vema Peter Fife Hasantha Liyanage System Admin Stephanie Foerst Phillip Southern Mark Miller Zaheer Mohammed product manager Jason Klovski Bart Chapman jaya cloudtest Brian Dickerson Casper Gorter Karyna Woods Patrick Steffens Brian Pickett Simge Gizem Ozcan Admin User Lynette Holtzhausen PixelTag Inc Suhel Pathan Alphonse Onyeagwa Jr. David Wheatley Claudia Walls Rodrigo Hernandez Jim McCabe Tim LaBarge Victoria Cottet-Duncan Shyam Vasu subodh shetty Megan Riel Fred Seibel Adam Kramer Fiachra O'Comhrai Mohsin Raza Hrishikesh Deshmukh Matt Perry VennScience VennScience Kevin Wicklin Niketa Dutta Adam Grosswirth Ram Kambalapally Michael Wickham Danylo Belei Paula Laitio Joy Shutters-Helbing Jos Dofferhoff Paul Scharff Bas Koning Joe Sterne Matthew Nesci Lorenzo Martinelli Parker Edelmann Rakesh Gupta

Is it Fixed?

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