Long Text Area and Text Area fields leaves change records in Field History Tracking and Feed Tracking when these fields were not modified by User
Last updated 2019-04-18 ·Reference W-4659292 ·Reported By 11 users
No Fix
Summary
Long Text Area and Text Area fields leaves change history records in Field History Tracking and Feed Tracking when these fields were not modified by User. This issue occurs when the record is inserted/updated via API (including DataLoader) and these value include line breaks. Or, when these Fields have Default Value including line breaks, and insert/update the record via API, this issue occurs as well.
Example for Default Value:
'A'+ BR() +
'B'+ BR() +
'C'+ BR() +
'D'+ BR() +
'E'
Repro
1. Insert/Upsert/Update the Records via API, such as DataLoader. At that time, Long Text Area and Text Area Fields values are not modified. Or, these fields have Default Values including line breaks and these values are blank.
2. Edit the other Field values besides Long Text Area and Text Area, then Save it
3. Change History records for the Long Text Area and Text Area are stored.
Workaround
Insert/Upsert/Update the Records in UI.
Is it Fixed?
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