Twitter character limitations in Social Customer Service for social posts.
Last updated 2017-12-01 ·Reference W-4469739 ·Reported By 7 users
On November 7th, twitter has rolled out the ability to push out tweets with a length of 280 characters as opposed to the usual 140 characters that was supported.
However, currently Social Customer Service does not allow us to make tweets that exceed 140 characters due to the infrastructure designed to enforce the 140 characters that twitter previously required.
1. Navigate to any twitter Social Post in Social Customer Service
2. Attempt to reply with a tweet longer than 140 characters.
3. Notice error preventing you from pushing out this tweet.
There is currently no work around.
Is it Fixed?
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