Reduction order product unit price not aligning with correct product
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Reduction order product unit price not aligning with correct product

Salesforce CPQ (Configure-Price-Quote)

Last updated 2019-08-19 ·Reference W-4195080 ·Reported By 0 users

Fixed - Summer '18

The unit price on reduction order products is not aligned with the correct product if the same product is used multiple times with different
unit prices. As a result, the "Order Amount" has an incorrect value.

- Reproduced this in GS0
- Create new Order
- Go to Order Products related list and click "Add Products" button > Select the standard price book > save
- For illustration purposes select the first 2 products.
- Add these products with a quantity and a different unit price > save
- Add the same two products with different quantities and unit prices > save > Activate order
- On the order click "Reduce Order" and Save
- Go to order products related list > Click "Select Products to Reduce"
- Reduce all products by their available quantity. This means the reduction order "Order Amount" field should have the exact same number as the order, only in minus.

Observe the order products don't align with the correct unit prices.


Reported By (0)

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