Agents are not able to login or stay online when more than 1500 agents are online in Live Agent
Last updated 2018-03-30 ·Reference W-3190925 ·Reported By 1 users
When more than 1500 Agents are online, users may experience issues logging Online via the Live Agent widget or staying online when already connected.
1. 1500 Live Agent Users go Online via Live Agent widget
2. Other Agents try to toggle online, but are unable to or Agents already online get disconnected.
None at this time.
Reported By (1)
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