Email Message Trigger (After Insert) which deletes a task associated with the causes an Internal Server Error.
Last updated 2017-04-14 ·Reference W-3155879 ·Reported By 8 users
When an org contains an email message trigger that deletes a task associated with the outbound email (that caused the trigger), the system generates an Internal Server Error.
1. Create and Email Message trigger that deletes a task associated with the outbound email.
2. Activate the Trigger and send an email message from a record that will create a task such as from the Feed View of a Case using a quick action.
3. An error will display containing an error ID, e.g. Error ID: XXXXXXXXXX-XXXXX (293611350)
Edit the trigger so the task is not deleted when the email is sent.
Is it Fixed?
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