Email Message Trigger (After Insert) which deletes a task associated with the causes an Internal Server Error.
Trailblazer Community

Known Issues · Fixed

Email Message Trigger (After Insert) which deletes a task associated with the causes an Internal Server Error.

Apex , Summer 16

Last updated 2017-04-14 ·Reference W-3155879 ·Reported By 8 users

Fixed - Winter '17

Summary
When an org contains an email message trigger that deletes a task associated with the outbound email (that caused the trigger), the system generates an Internal Server Error.

Repro
1. Create and Email Message trigger that deletes a task associated with the outbound email.
2. Activate the Trigger and send an email message from a record that will create a task such as from the Feed View of a Case using a quick action.
3. An error will display containing an error ID, e.g. Error ID: XXXXXXXXXX-XXXXX (293611350)

Workaround
Edit the trigger so the task is not deleted when the email is sent.

Reported By (8)

Jeffrey Boyd Gina Pedroni Melinda Smith Diana Hernandez Marlene Jorge Dave Fuller Guillermo Pedroni Johan Nehlin

Is it Fixed?

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