Collapsible Sections do not retain user preferences when another user updates those same sections on the same page layout
Trailblazer Community

Known Issues · Fixed

Collapsible Sections do not retain user preferences when another user updates those same sections on the same page layout

User Interface , Spring 16

Last updated 2017-04-14 ·Reference W-3085573 ·Reported By 2 users

Fixed - Winter '17

Summary
When a user collapses sections on a record and the settings are saved, they will log back in again to find those sections have expanded. This is being caused by another use customizing their collapsible section settings on a record using the same page layout.

Repro
1. Create two users (UserA, UserB) using the same profile (to ensure they have the same object page layout).
2. Log in as UserA
(a) Open a Contact record. Make sure there are collapsible sections available (The triangle icon).
(b) Collapse all the sections.
(c) IMPORTANT! Refresh the contact record page.

3. In a separate browser, Log in as UserB.
(a) Open a Contact record.
(b) Collapse all the sections.
(c) IMPORTANT! Refresh the contact record page.

4. Log in as UserA again. Open a Contact record. You should see that all the sections are expanded.

Workaround
None

Reported By (2)

Edouard NICOLAS Ronak Shah

Is it Fixed?

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