Salesforce for Outlook - Composing a new email from Adobe with attachment causes Outlook to become unresponsive for a few minutes
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Known Issues · Fixed

Salesforce for Outlook - Composing a new email from Adobe with attachment causes Outlook to become unresponsive for a few minutes

Outlook

Last updated 2018-03-23 ·Reference W-3876307 ·Reported By 4 users

Fixed - Summer '17

Summary
When we open Outlook by using the Send feature on Adobe Reader and attach the PDF file to the Salesforce contact in the side panel, the process will stall for 2 minutes before sending

Repro
1. Close outlook
2. Open a file with Acrobat Reader
3. In Acrobat Reader, click on File | Send (via email) \Send from Outlook
4. Relate the email to the Salesforce contact in the side panel. Select the attachment
5. Send

Workaround
NA

Reported By (4)

Heidi Krapfl Jürgen Schmidtlein Jordon Mizzi Brandon Varn

Is it Fixed?

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