Draft Articles appear as Items to Approve in Lightning
Last updated 2017-06-10 ·Reference W-3791021 ·Reported By 6 users
Draft Articles appear in the "Items to Approve" component and the "Approval Requests" tab in Lightning.
1. Login as a System Admin
2. Create a Knowledge Article and save it as a draft
3. Switch to Lightning UI
4. Go to the Approval Requests tab
The article appears in the tab
The article does not appear in the tab
This also occurs when you save an article and then submit for approval. It will display the approval to the submitter of the request. Only the person assigned to the approval process should see the approval request.
No workarounds at the time.
Is it Fixed?
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