Related List for external object not showing any records in Lightning
Last updated 2018-10-24 ·Reference W-3608028 ·Reported By 55 users
When viewing a related list for an external object in Lightning you may not see any records.
1. Login as a System Admin and switch to Salesforce Classic
2. Navigate to a record detail page that contains at least one record in the related list for an external object
3. Observe the related lists loads without issue
4. Switch the Lightning Experience
5. Navigate to the same record detail page
The related list shows 0 records
The related list shows the same records as seen in Classic UI
If external object records don't appear in your org, make sure that the OData producer doesn't change the values specified in the OData query filters. Specifically, when your org sends OData queries that specify field values with the $filter equals (eq) operator, the OData producer must return those same field values in the resulting data rows.
If external object records don't appear in relationship fields or related lists, check for case-sensitive values. For example, suppose that you set up an indirect lookup relationship. If the external system uses case-sensitive values in the specified External Column Name, make sure that the parent object field is also case-sensitive. When you define the parent object’s custom field, select External ID, Unique, and Treat "ABC" and "abc" as different values (case sensitive).
Reported By (55)
Is it Fixed?
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