User gets an 'insufficient access rights on object id' error when transferring a record in Lightning Experience
Trailblazer Community

User gets an 'insufficient access rights on object id' error when transferring a record in Lightning Experience

Sales and Marketing , Lightning

Last updated 2019-02-20 ·Reference W-5669425 ·Reported By 427 users

Fixed - Spring '19 Patch 5.0

Summary
NOTE: Please log a case with Salesforce Support referencing this KI to enable the permission REQUIRED for this fix to take affect.

**Please note for Production instances this will be fixed once Spring '19 is rolled out. Please check trust.salesforce.com for the most up to date information.


Users with 'Transfer Record' permission and Edit access on an object (e.g. Opportunity) may get an 'insufficient access rights on object id' error when transferring a record of that type to another user in Lightning.

The issue would only affect users who do not have Read/Write access to the record they are transferring.

Repro
1. Login as a System Admin

2. Set OWD for Accounts and Opportunities to Public Read-only

3. Clone the 'Standard User' profile and enable the 'Transfer Record' perm and enable Create,Read,Edit & Delete perms on the Opportunity object on the cloned profile

4. Assign the cloned profile to a user

5. Create a new Account and related Opportunity and make sure the user from the previous step does not have Read/Write access to it

6. Login as the user from step 4 and switch to Lightning UI if not already on it

7. Navigate to the Opportunity from step 5

8. Click the Change Owner icon

9. Select a new owner

10. Click the 'Change Owner' button

Actual Results:
===============
Ownership of the Opportunity is NOT changed. User gets an 'insufficient access rights on object id' error.

Expected Results:
=================
Ownership of the Opportunity is changed.

Workaround
Affected users can use Salesforce Classic to transfer records to a new owner.

Updates
NOTE: Please log a case with Salesforce Support referencing this KI to enable the permission REQUIRED for this fix to take affect.

We are still working on a solution to support the same for custom objects. Currently we started supporting the "Transfer Record" perm in LEX for leads, Opportunity, Accounts and Cases.

Reported By (427)

Joel Dean Dylan Crewell Julie Conrad Kiran Madikonda Kapil Arora Nirodha Udawela Sourabh Shrestha Sandeep Musku Delano Bartolomei Jeremy Horan Deepali NAMDEO Manidipa Majumder Uday Thoota Chris Fezza Vishal Gupta Vivek Vutukuri Christopher Millard Rachit Shukla Justin Uyan Sheri Engrasci Alex Hunt Jake Williams David McPhail Remy d'Arras Andreas Berglind Mackenzie Coats Jonathan Tang Hannah Roberts Gauthier Monserand Scott Kimminau Scott Kimminau Sam Friedman Larry Caper II Charlie Wright Jane Leigh Huguette Makamu Mariana Kumar Robert March Aundrea Koley Omar Gonzalez Juan Solano Sarvendra Aeturu Sushmitha Mahadevaprasad Jean Huang Steve Pedaline Kasper Fabricius Zhangyu Zhu vasu Sanghani Kelsey Aldrich Jeanne Jobes Melissa Meyers Takuya Imai Allison Huang Michael Tod Michael Tod Kyle Ferguson Josh Cartwright Tom Tavernier Wenxin Li Cyrus Raja Jacinda McLaughlin Anthony DiGangi Priya Mahanti Conor Caulkett Jacob Poulton Jen Russo Robert Mullowney Bharath Boreddy Jared Cardinal Jerry Markham Derek Moe Dan Marino Alice Constantinescu Anas Aidouni Alex Fothergill Milissa Hodson System Admin Neha Sawant Jennifer Weaver Michael GIODA Servio CAU Kristian Hagen sd_bbdd sd_bbdd Niraj Kumar Kristen Lobo Ove Stöckel Naresh Aggarwal Nathan Graber Ben Clemence Douglas Coon Matt Tsui Dave Hetesi Boglárka Csatlós Kurtis Teel Carlos Arias Shelly Gralewski Chuck Schif Julie Raoux Srinivas Sandiri Jericho Ruan Amit Jain Kevin Krause Sam Nugent Diána Gyulay Viktória Bartus Marcell Csiszár Tammy Lin Jeremy Jullian Ralf Hamester Jim Ellis Doug Coon Gary Maternick Jay Ange Michael Roberts ADM Claudia Kopf Nijo John Matthew Savage Bridgett Grahn Tobias Tenhumberg ADM Stefanie Meyer Fidelia Teoh Jarryd Shirley Jean-Claude Radjendirane (Criteo) Alexis KSIGZKIEWICZ Johnathan Benson Steffen Lerm Chaithra Nagaraj 哲哉 清水 John Ewé Sam Sallis Christine Cooper Kruti Shah Elisa Williams Elisa Williams Tomasz Szczygielski Jatin Acharya Sarah White Kirsty Lister Robert Foley Rushank Parmar Melissa Clarke Davanti System Administrator Cassidy Hodge Shruthi R Sara MacDonald Darren Henry Amy Crouch Kate Burns Kristina Ling Denise Ruben Sujay Kothapalli Monique Castel Salesforce Admin Andy Whitfield Jagan Challa Gabriel Santos Julie Long Jessie Mutia Rokaya AMOUSSA Amrita Jain maria bisuna Craig Butters Priyanka Fnu (Sys. Admin) nk Trailblazer Account on Trailhead Nauman Khan Hector Cabrera Diaz Kaeli Saner Sai Charan Bellia Rachel Hubel Michael Davis Heather Cave Jordy23 B Sergey Gorovoy Forrest Cook Tim Robinson Sumanth Velma Chuck Kostalnick Vivek T S Cody Cusic Atina Georgieva Maria Belli (DO NOT USE) Thomas Taylor Dhananjay Misal adam marks Adam Marks Jeremiah Dohn Ken Gordon Adrian Garza Ora Bransford Ilya Popov Peace Stegall James Sullivan Robyn Hazelton The Unknown Admin Rachael Arnott Jon Dray Johan Karlsteen Tommy Nelson Stefan Ludlow Matt Parker Selin Berber Prométhée Charissis Steve Bray Janice DuBose Paul Fortune Filipe Carreira Paul Dickensheet Fabrizio Caputo Anupam Agarwal Raji Alagiamanavalan Gabriela Ciuculescu Roxana Anghel Juli Small Iona David Corissa Ng Angela DelCastillo Angela Mackinnon Swapna Mistry Shireen Cowie Amr Khalil Becky Allerton Colleen Davis Martin Palkvig Sivaprasad Thummagunta Jordan Vasquez Vinicius Passos Vid Lakshmanan Gil Zilberstein Chris Brasch Marion BALLESTER Cindy Guillet AppSolve team Michael Knobloch (OLD) Caitlin Sims Jose Pablo Ramirez Lalit Jain Neelima Manthena Grace Nankivell Gabriela Farias Neville Lennox Ryan Mes Angela Mackinnon Marco Bester Che-Lee Mauritz Lee-ann Dunton ApostleTech User Christopher Velez Danielle Pratola Andres Campo Sara Dawson A Yamada Kirk Carpenter Pim Uijttewaal Hitin Mutneja Martín Alejandro Ortiz Martínez Fonsey Foo Kristopher Estrada Carter Yeh Martin Müller Chris Eley Andrea Wallace Tamás Ördög Mehdi Ouakim Sandra Cayemithe Christopher Laver Christopher Fahey Graham Coombe Céline GUENANTEN Kaylee Kerns Mauricio Murillo Lotte van Hezik Thomas Gee Ellen Henderson-Smith Robert Addoms Samuel Jay Josh P. Hendrix Jackie Lujan Kelsey Dixon Brian Romanowski Nathan Roberts Nibedita Das Matthew Straney Hannah Faver Emily L Birlasoft Admin Valerio De Rosa Jesicah Goodrich Aleksandr Garshin Rajadurai Kalyanasundaram Kelvin Fajardo Guy Bickel John Climenhaga Rebecca Carline Yuvraj Ganesan Jonathan Mills Christopher Wagner Katrine Karlsen Ceciline Thai Mark Adm Cristian Sequera Stas Daszkiewicz Nichole Smith Andrew Shipman Greg Peckham Richard Benn Jhonatan Boarim Stephen Maunder Shim Bindra Andy Liguori Miltiadis Vratimos Crystal Rochlitz Venkat Reddy Monina Maturan Crick Waters Keith McVitty Robbie Duffield Kirsten Goldbach Matthew Piazza Sergio Loera Kristin Lucas Frank Reedy Jessica Williams Bryce Yates Derrick Bowen Tim Adams Rishi Kumar Tammie Silber Kelsey Shannon Georgie Taarnby Tim Combridge Mackenzie Chapman Candace Phelps Nick Gachowicz Jeff DuPont Frank Hart Gordon Struthers Maira dos Santos ADS Jason Gladman Simon Fischer Nash Zgonjanin Athith D'Souza Suteekarn Gun Kumar crmadmin DS Kay Coy Michael K Smith Ryan Young (646-638-6147, 917-991-7590) Steve Weimerskirch Julia Spano Srikanth Srinivasan Christopher Ostrowski I-ting Tsai Andrés Catalán Hironobu Furuichi Ali Latorre Athanasia Batziaka NetU Codi Kodama Rogier Willems Claire McConnell Sean Churchill Andrew Laird Peggy Griffin Janessa Goldberg Gerson Domingues Pierre-Emmanuel SURGA Yohann Lecornet Damien LOURSAC Geoffrey Grönitz Rejosh Mohan Charina Enriquez Bernardo Ramirez Sourav Dutta Liam Logan Stefan Schaarschmidt Suman Ganguly Patrick Haley Andreas Förderer Solvis Consultores Paul Boulanger CRM Admin Bruce Stewart Joy Shutters-Helbing Marka Grimes Vic Paredes Scott Shapiro Matt Elsayed Lilian Chuang Vicky Hsin Salesforce Admin Aziz L Pernilla Paulsson Josef Bloechl Tunc Gungor Gizem Tutucu Dorukan Gurek Nicola O'Hanlon Martin Eley Elena Williams Christine Gaertner Jim Thompson Kendra Kelly Xaver Inglin Abigail Sanchez Jessica Lana Paul Mark Ajoste Nathan Chun Developer CloudWharf Jason Shum The SMBHelpDesk Harmony Osborne Alek Gokiert Michael Alleman Rishi Shah Kathleen Parvizi Patrick Sullivan Mayank Singla Peter White Alex Lui Pritam Shekhawat Victoria Brito Andrew Steedle Sergey Kalachev Andrey Bugaenko Konstantin Valchev Pascal Quintin Greg Akinbiyi

Is it Fixed?

AP0 AP3 AP4 AP5 AP6 AP7 AP8 AP9 AP10 AP11 AP12 AP13 AP14 AP15 AP16 AP17 AP18 AP19 AP20 AP21 AP22 AP24 AP25 AP26 AP27 AP28 AUS1 AUS11 AUS2S AUS27 AUS26S AUS25 AUS24S AUS23 AUS22S AUS3 AUS4S AUS43 AUS5 AUS6S AUS7 AUS9 BRA1 BRA2S BRA4S CAN1 CAN17 CAN11 CAN2S CAN4S CAN6S CAN8S CS1 CS2 CS4 CS5 CS6 CS7 CS8 CS9 CS10 CS109 CS108 CS107 CS106 CS105 CS102 CS101 CS100 CS115 CS119 CS110 CS117 CS114 CS113 CS112 CS111 CS11 CS116 CS123 CS122 CS121 CS126 CS127 CS129 CS128 CS125 CS124 CS137 CS138 CS133 CS132 CS14 CS148 CS142 CS159 CS152 CS151 CS15 CS162 CS167 CS166 CS16 CS169 CS165 CS160 CS173 CS17 CS172 CS170 CS171 CS174 CS18 CS189 CS194 CS192 CS193 CS190 CS191 CS199 CS197 CS19 CS198 CS196 CS195 CS20 CS209 CS200 CS202 CS201 CS203 CS21 CS219 CS218 CS217 CS216 CS215 CS214 CS213 CS212 CS211 CS210 CS22 CS220 CS23 CS234 CS24 CS25 CS26 CS27 CS28 CS29 CS31 CS32 CS33 CS34 CS35 CS36 CS37 CS40 CS41 CS42 CS43 CS44 CS45 CS47 CS53 CS57 CS58 CS59 CS60 CS61 CS62 CS63 CS64 CS65 CS66 CS67 CS68 CS69 CS72 CS73 CS74 CS75 CS76 CS77 CS78 CS79 CS80 CS81 CS84 CS86 CS87 CS88 CS89 CS90 CS91 CS92 CS94 CS95 CS96 CS97 CS98 CS99 DEU1 DEU2S DEU4S EU16 EU17 EU18 EU19 EU25 EU26 EU27 EU28 EU29 EU30 EU31 EU32 EU33 EU34 EU35 EU36 EU37 EU38 EU39 EU40 EU41 EU42 EU43 EU44 EU45 EU46 EU47 EU48 FRA1 FRA2S FRA4S IND1 IND18S IND16S IND15 IND13 IND11 IND2S IND23 IND3S IND4S IND5 IND6S IND7 IND9 JPN1 JPN12S JPN10S JPN2S JPN3 JPN4S JPN5 JPN6S JPN7 JPN8S NA104 NA107 NA109 NA100 NA101 NA103 NA102 NA105 NA119 NA116 NA110 NA118 NA112 NA111 NA115 NA114 NA113 NA117 NA125 NA124 NA122 NA120 NA126 NA127 NA123 NA129 NA121 NA128 NA138 NA134 NA133 NA136 NA135 NA132 NA131 NA130 NA137 NA139 NA140 NA142 NA141 NA149 NA146 NA147 NA148 NA154 NA158 NA159 NA153 NA151 NA155 NA152 NA150 NA156 NA161 NA163 NA167 NA160 NA166 NA165 NA169 NA164 NA168 NA162 NA172 NA170 NA174 NA171 NA173 NA196 NA207 NA204 NA206 NA208 NA209 NA21 NA218 NA214 NA217 NA215 NA211 NA212 NA213 NA210 NA64 NA70 NA71 NA75 NA80 NA81 NA82 NA83 NA84 NA85 NA89 NA90 NA91 NA92 NA93 NA94 NA95 NA96 NA97 NA98 NA99 SGP2S SGP4S UM1 UM2 UM3 UM4 UM5 UM6 UM7 UM8 UM9 USA1 USA18S USA16S USA10S USA2S USA3S USA7 USA8S

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.