Incomplete ISV Usage Metrics under certain conditions.
Last updated 2021-04-22 ·Reference W-3196941 ·Reported By 8 users
Exported Usage Metrics may be incomplete in the following ways:
1- Data missing in several columns, when the packaging organization is in DEMO status
2- Visualforce 'MetricsDataFile' records are not regularly generated for certain Salesforce instances.
For issue #1 above:
1- Configure ISV Usage Metrics with a packaging org in DEMO status and a separate reporting org, making sure that both orgs are part of the same Environment Hub.
2- Install the package in an org and use it.
3- Download Usage Metrics records for your package via the API and decode the 'MetricsDataFile' field.
4- Observe that data may be missing from several columns within the decoded data.
For issue #2 above:
1- Configure ISV Usage Metrics with a packaging org and a separate reporting org, making sure that both orgs are part of the same Environment Hub.
2- Install the package in different orgs on different instances and use it.
3- Observe that Visualforce 'MetricsDataFile' records may not be generated for certain Salesforce instances (APx, EUx, NAx).
None at this time.
Is it Fixed?
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