IER records failing to display in the Tracking Data Cleanup Tool
Last updated 15 days ago ·Reference W-3908271 ·Reported By 3 users
In Review
Summary
When attempting to review IER data through the Tracking Data Cleanup Tool, data will fail to display if there is no Tracking Expiration Date included.
Repro
-Create a new email send using Guided Send on the MC side.
-Select a Salesforce campaign as the recipient, complete the email send.
-Wait for the Email Send record to be created on the Salesforce side.
-Add the Tracking Expiration Date field to the layout
Workaround
Add the Tracking Expiration Date field to the layout.
Reported By (3)
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.
