SMS Message Summary Report can produce results from days outside the set timeframe
Marketing Cloud Admin , Marketing Cloud Mobile , Marketing Cloud Reporting
Last updated 2020-06-02 ·Reference W-7598477 ·Reported By 1 users
In Review
Summary
The SMS Message Summary Report can produce results from days not within the set timeframe depending on the timezone that is used.
Repro
- Go to Analytics Builder > Reports
- Select the SMS Message Summary Report from the Report Catalog
- Configure the Report with the desired Short/Long Codes and Date Range
- Set the the timezone to be something other than CST (e.g. PST)
- Run the Report and notice some of the data might fall outside the timeframe set
Workaround
- Set the timezone to be CST
Reported By (1)
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.
