SMS Message Summary Report can produce results from days outside the set timeframe
Marketing Cloud Admin , Marketing Cloud Mobile , Marketing Cloud Reports
Last updated 2022-03-30 ·Reference W-7598477 ·Reported By 1 users
Fixed
Summary
The SMS Message Summary Report can produce results from days not within the set timeframe depending on the timezone that is used.
Repro
- Go to Analytics Builder > Reports
- Select the SMS Message Summary Report from the Report Catalog
- Configure the Report with the desired Short/Long Codes and Date Range
- Set the the timezone to be something other than CST (e.g. PST)
- Run the Report and notice some of the data might fall outside the timeframe set
Workaround
- Set the timezone to be CST
Reported By (1)
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