Decision Split comparison of non nullable attributes shows error "Nullable Fields cannot be compared. One of these two fields is nullable"
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Decision Split comparison of non nullable attributes shows error "Nullable Fields cannot be compared. One of these two fields is nullable"

Marketing Cloud Journey Builder

Last updated 6 days ago ·Reference W-7297559 ·Reported By 15 users

In Review

Summary
When trying to compare Journey Builder data with contact model data within a decision split in a Journey and both attributes are non Nullable, on some occasions the error below will show

"Nullable Fields cannot be compared. One of these two fields is nullable"

Repro
Add Decision Split to Journey
Chose a Contact Data Attribute
Click "Add an attribute to compare"
Chose a Journey Data attribute to compare with

Workaround
At this moment there is no workaround other than comparing contact data with contact data if possible

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