Declined events in Gmail is getting deleted by Lightning sync for Gmail where Declining an event in Gmail with "Show declined events" should stay.
Last updated 2020-07-13 ·Reference W-7262353 ·Reported By 2 users
the Declined events in Gmail is getting deleted by Lightning sync for Gmail where Declining an event in Gmail with "Show declined events" should stay.
Not reproducible in Exchange/o365 because "Show declined events" is not supported there.
1 Create an event from any gmail.com email. Use google calendar to create an event and invite a syncing google user.
2 Wait, event will be synced to Salesforce. Wait for all roundtrip transactions to complete
3 As a syncing user decline an invite in Gmail. Notice that event will be displayed as strikethrough
4 After a couple of sync cycles event will be removed from Salesforce and then from Google calendar. The event will no longer be displayed in attendee's Google calendar
Disable delete in sync config
Is it Fixed?
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