Triggered Automations fail to start after successful FTP file drop.
Trailblazer Community

Triggered Automations fail to start after successful FTP file drop.

Marketing Cloud Automations

Last updated 2020-04-06 ·Reference W-7134747 ·Reported By 9 users

Fixed in version Marketing Cloud Release March 2020

Summary
Triggered Automations will intermittently fail when dropping a file on the FTP.

Repro
1) Create a triggered automation.
2) Drop a file on the FTP matching the trigger criteria.

Workaround
At this time, the only workaround is to re-drop the trigger file on the FTP.

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.