Generic Process Failed Message When Saving A Record with Process Builder Active
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Known Issues · In Review

Generic Process Failed Message When Saving A Record with Process Builder Active

Last updated 7 days ago ·Reference W-7062351 ·Reported By 76 users

In Review

Summary
Under some very specific circumstances, the underlying code around Process Builder and its actions may evaluate field types/data incorrectly, resulting in an error when saving the record.

NOTE: This error is very specific. It is not a bug for general Process Builder errors when saving records.

Repro
If this is affecting your org, you will see a red popup in Lightning saying, "Can’t Save Record. We can't save this record because the "[name of process] process failed. Give your Salesforce admin these details."

Workaround
There is no workaround yet. You can disable the process to save the record.

Reported By (76)

Mike Ruscitto Noam Zins saurabh jain Mark Greene Ravi Raju Rithin John Kelsey Baustian Jenny Powell Carter Yeh Ty Phillips Eric Jin Krzysztof Rohde Oleksandr Kuzmych Amanda Carroll David Palmer Corina SOARE Jack Cuneo Jose Hugo Victoria Martinez Parminder Kaur Ghumman Hunter Kim Rahul Desai Anna Hornbacher Kathie Turner-TRAILHEAD Andrea Huber Kelly Allen Angela DelCastillo Neelam Raigangar Ryan Strittmatter, M.S., M.P.H. Sourabh Bhardwaj Elias Costopoulos Adam Laubach Shaggs Schaapveld Cathy Anthony Sharon Mitzen Operations Team Amal James Mike Berry Anna Varamezova Ash Asiriah Cecilia Toth Suresh Beniwal Shirley Qu swarn lata Elius Chowdhury Zsofia Galicza Oren Wolk Alex Vague Vikash Kumar Raj Sidhu Johannes MAYER Jeroen Maat Angie Shing Jacob Weiss Elise Fuscarino Indradeep Tripuraneni Owen Cooper-Ingram Beata Greupner Dylan Carlson Lauren Marsh Zachary McGeary Alessia Arienti Christos Papadopoulos Darren Smith Aundrea Leone Aaron Gamper mark jordens Lindsay Satrom Vishnu Ramireddy Malik Boukrou George Miller Johannes Burger Rupert Mayer Lionel Yang Ivan Milanovic Konstantinos Vorilas Sebastian Lechner

Is it Fixed?

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