Einstein Content Block (Email Recommendations) not selectable within Stack 50
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Einstein Content Block (Email Recommendations) not selectable within Stack 50

Marketing Cloud Einstein/Predictive

Last updated 2019-11-07 ·Reference W-6144007 ·Reported By 3 users

In Review

Summary
The Einstein Content Block with Content Builder, used to leverage Email recommendations logic is not selectable for accounts located on Stack 50.

Repro
Within Content Builder try to select the Einstein content block, and observe that is not selectable

Workaround
Insert the Einstein Email Recommendations code into your email

Create Einstein Email Recommendations Content
https://help.salesforce.com/articleView?id=mc_pb_create_einstein_email_recommendations_content.htm&type=5

Please see the following steps:

1. Click the Logic tab and click the recommendation to use.
2. Click the Get Code tab.
3. Copy the code.
4. Paste the code into the body of the email.

https://help.salesforce.com/articleView?id=mc_pb_insert_einstein_email_recommendations.htm&type=5

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