Unable to delete the image file that's used at a Tile component in a Community
Trailblazer Community

Known Issues · Fixed

Unable to delete the image file that's used at a Tile component in a Community

Content and Files , Communities

Last updated 2019-09-07 ·Reference W-5626331 ·Reported By 6 users

Fixed - Winter '20

Summary
After deleting a tile component in a Community, the following Alert message appears when deleting the image file in Asset Files.

Unable to Complete the Requested Change
Your changes could not be completed for the following reasons:
Reason: This asset file is referenced elsewhere in salesforce.com. Remove the usage and try again.
Section: Custom Brand Asset

Repro
1. In Community Builder, Click the Tile menu and Click Edit Tile Menu at right side menu.
2. Click Remove menu item
3. Go back to setup
4. Type Asset Files at Quick Find field, and open the Asset Files.
5. Click Del link next to the file name that's uploaded when creating a Tile menu
6. "Unable to complete the Referenced Change" Message appears
7. Click "Custom Brand Asset" link
8. Insufficient Privileges error appears

Workaround
Contact Salesforce Support

Reported By (6)

Christophe Lereverend Jon Casey Marissa Crespo Jonathan Lee Divya Verma Igor Petrovich

Is it Fixed?

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