[S1] In community, VF page cannot be opened by embedded details page or mobile card in community
Trailblazer Community

Known Issues · Fixed

[S1] In community, VF page cannot be opened by embedded details page or mobile card in community

Mobile , Communities

Last updated 2020-04-15 ·Reference W-3250320 ·Reported By 17 users

Fixed - Summer '17 Patch 10.0

Summary
In community, VF page cannot be opened due to NotSupported via embedded details page such as Account pagelayout or mobile card although it can be opened directly in org context. Also, this issue occurs in only community context.

Repro
-1. Signup your org
-2. Enable Community
-3. Create an account and contact record for a partner user
-4. Enable the account as Partner Account
-5. Enable the contact as Partner Community User

-6. Create a community
Customize | Communities | All Communities

-7. Add the community user as members
Administration | Members

-8. Create the folioing VF page with "Available for Salesforce mobile apps and Lightning Pages" option

[ sample ]
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
<apex:page standardController="Account">
Hello
</apex:page>
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

-9. Enable the VF page access to the community user profile

Profile | <community user profile>
Add the VF page at "Enabled Visualforce Page Access" section

-10. Add the VF page into Account page layout

Customize | Accounts | Page Layouts
Put Section from Fields area
Put the created VF page into the section

-11. Log in to the org in Chrome
-12. Move to the created contact record at Step.3
-13. Click on "Manage External User" button and "Log in to Community as User" link to switch a community user
-14. Switch mobile agent via Developer Tool of Chrome and open "/one/one.app" URL
-15. Navigate to Accounts tab in the stage left and open any account record
-16. Click on the VF page assigned at Step.10
-17. You should see the following error

-----
"You can't view this page, either because you don't have permission or because the page isn't supported on mobile devices."
-----

Workaround
none

Updates
To fix this issue, enable the "Support links to Visualforce pages from community pages made using Visualforce in the mobile app" preference at Setup | Communities | Communities Settings.

Reported By (17)

Jill Thissen Jared Snyder Davide Fabris Kan Akutagawa Kazuhiro Imaki Richard Tuttle Rachel Zelkina Erica Cessna Matt Sherman Jake Richter Ami Assayag Alex Sutherland (Partner) Mike Katulka Ben Dvorachek Richard Tuttle Administrator ISID CHARLEUX Bruno

Is it Fixed?

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