Case Team Member records are copied over to partial sandbox when Case object is not in the template
Last updated 2017-06-10 ·Reference W-3035499 ·Reported By 10 users
All Case Team Member records are copied over to partial sandboxes when case object is not in the template and either the org has a custom setting or a custom object is in the template.
1, Create a custom setting.
2, Create a case team role (Setup > Customize > Cases > Case Team Roles).
3, Create a case record.
4, Configure case layout to make case team related list visible and assign a case team member to the case.
5, Create a sandbox template including only account and contact.
6, Run a partial copy using the template. Then you'll find the CaseTeamMember records (core.team_membership rows) copied over though case records are not.
Open a case with Support and mention this Known Issue.
Is it Fixed?
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