Setting Field Level Security to not visible for a profile for an Amount field leads to error selecting a list view and Kanban
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Known Issues · Fixed

Setting Field Level Security to not visible for a profile for an Amount field leads to error selecting a list view and Kanban

Last updated 2017-04-14 ·Reference W-3141591 ·Reported By 9 users

Fixed - Winter '17

Summary
When changing the Field Level Security on an Amount field on any object (Leads, Accounts, Opportunities) to not visible for a certain profile - selecting a list view and then Kanban for that object will result in an error along the lines of:

Unfortunately, there was a problem. Please try again. If the problem continues, get in touch with your administrator with the error ID shown here and any other related details. Error ID: (2041446394)

Repro
As one example:

1. Login as the admin user
2. Go to Setup -> Customize -> Lead -> Fields
3. Click on the field name Annual Revenue (an amount field)
4. In the detail page, click button: Set Field-Level-Security
5. Change Annual Revenue for Standard User to "not visible"
6. Switch to Lightning with the Standard User
7. Go to the Leads page
8. Change Recently Viewed to All Open Leads
9. Select Kanban if using Opportunities, otherwise this can happen simply after selecting a list view for other objects.

Expected Results: List view loads/updated with appropriate changes.

Actual: Error Presented : Unfortunately, there was a problem. Please try again. If the problem continues, get in touch with your administrator with the error ID shown here and any other related details. (2041446394)

Workaround
Use Aloha Classic until resolved or do not change Field Level Security for affected profiles.

Reported By (9)

Jordan Street Jean-Marie Fouquet Tory Davidson-Bell Kristi Daeda Mike Brown James W. Christy Luiz Ferreira Xavier Le Nué Judit Gaal

Is it Fixed?

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