Users unable to join chatter groups on org when they exceed the limit on a community.
Trailblazer Community

Known Issues · Fixed

Users unable to join chatter groups on org when they exceed the limit on a community.

Chatter

Last updated 2017-04-14 ·Reference W-3167680 ·Reported By 1 users

Fixed - Winter '17

Summary
When users exceed the limit of chatter group membership on a community and are under the limit for the chatter groups on the Org, still they will not be able to join the chatter groups on the org.
Error: "You have reached your active group limit. To join more groups, leave some active groups or withdraw group membership requests".

Repro
Repro:
1. Create a community
2. Add user to the Max. chatter groups allowed in the community
3. Archive 2 groups where the user was member in step 2 and add the user to another 2 groups.
4. Unarchive the groups which were archived in step 3 (user will exceed the limit by 2)
5. Now try to add user to chatter groups of the org

User will not be able to join though they did not hit the limit on the org with error: "You have reached your active group limit. To join more groups, leave some active groups or withdraw group membership requests"

Workaround
unjoin the user from groups to fix the exceeded limit.

Reported By (1)

Sam Davyson

Is it Fixed?

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