File preview is not loading on Windows MS Edge (40 and higher) in Lightning
Last updated 2018-02-10 ·Reference W-4470653 ·Reported By 8 users
File preview is not loading on Windows MS Edge with 40 and higher version in Lightning. This issue occurs in both Lighting and community(Napili) with xls, pdf and doc files. This issue does not occurs on an image file.
1. Log into salesforce using MS Edge(40 and higher).
2. Switch to Lightning if not.
3. Click Files Tab.
4. Click any xls, pdf, doc file.
5. Preview page opens but preview does not load.
Use Internet Explorer, Firefox or Chrome.
Is it Fixed?
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