Service Appointment Description is truncated to 256 characters when created from a Work Order
Last updated 2018-02-10 ·Reference W-4404877 ·Reported By 7 users
Service Appointment Description is truncated to 256 characters when created from a Work Order.
1. Login as a User
2. Create a Work Order with a Description having 257 characters:
3. Use the Service Appointment related list and create a child Service Appointment with the following details:
- Description is truncated to 256 characters
- Description on Service Appointment is exactly the same as the Description on Work Order.
As a workaround you may want to consider developing a trigger on the Service Appointment object to copy the Description from the Parent Work Order.
Is it Fixed?
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