Compare Results Delivered totals are wrong if no Rate value is added to the grid
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Compare Results Delivered totals are wrong if no Rate value is added to the grid

Marketing Cloud Email Studio , Marketing Cloud Reporting

Last updated 2019-05-31 ·Reference W-4384488 ·Reported By 0 users

No Fix

Summary
When using compare results in tracking and Emails Sent and Delivered are on the grid and no other grid option with a rate is displayed the Total for Delivered is incorrect.

Repro
In Tracking
1) Set the grid preferences to Emails Sent and Delivered as the only options values checked.
2) Select a job that has a send total different than a delivered total plus another job.
3) Click Compare Email Sends.

Workaround
Add a column that is calculated, like Delivery rate to the grid and the values are correct.

Reported By (0)

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