Compare Results Delivered totals are wrong if no Rate value is added to the grid
Last updated 2019-05-31 ·Reference W-4384488 ·Reported By 0 users
When using compare results in tracking and Emails Sent and Delivered are on the grid and no other grid option with a rate is displayed the Total for Delivered is incorrect.
1) Set the grid preferences to Emails Sent and Delivered as the only options values checked.
2) Select a job that has a send total different than a delivered total plus another job.
3) Click Compare Email Sends.
Add a column that is calculated, like Delivery rate to the grid and the values are correct.
Reported By (0)
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.