Copy and Pasting New Line Characters in Publish on Windows Uses Two Characters
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Copy and Pasting New Line Characters in Publish on Windows Uses Two Characters

Marketing Cloud Social Studio

Last updated 2020-02-14 ·Reference W-4134552 ·Reported By 2 users

No Fix

Summary
When copy and pasting new line characters in Social Studio Publish on a Windows computer, the character count goes down by 2, where as when pasted into Twitter the character count only goes down by 1.

Repro
1) Go to New Content in Publish -> Twitter Post
2) Type the following

1
2
3
4
5

3) You should get a remaining character count of 131
4) Type the same thing in Twitter, or a word document/notepad and then copy and paste into the content box in SS. (Please note, it has been checked to see if this is adding spaces and it is not)
5) Remaining character count shows 127

Workaround
At this time, there is no workaround to show exact count.

Reported By (2)

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