Sorting option in List view shows up for encrypted fields (Aloha only)
Last updated 2017-10-14 ·Reference W-3730042 ·Reported By 2 users
It is expected and documented that fields which are encrypted with Platform Encryption can not be sorted in List Views.
In Aloha user interface the option to sort by these fields still appears (though they will not sort correctly).
This is an example, and does not cover all scenarios which can produce this issue.
1. Enable Platform Encryption for Contact "Name"
2. Create several Contacts with different last names
3. Go to the Contacts tab in Aloha, and select the "All Contacts" view (or any view that includes the Name column).
Expected Result: There will be no option to sort by the "Name" column.
Actual Result: There is an option to sort by the Name column.
Is it Fixed?
Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.