Pardot WordPress plugin can cause time out / internal sever errors if Pardot account has IP Security Enabled
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Pardot WordPress plugin can cause time out / internal sever errors if Pardot account has IP Security Enabled

Pardot

Last updated 2018-02-16 ·Reference W-4142541 ·Reported By 0 users

No Fix

Summary
If a Pardot account has IP Security enabled and has not whitelisted their WordPress server, some pages of WordPress may be inaccessible or show internal server errors if using the Pardot WordPress plugin.

Repro
1) Enable IP Security
2) Install Pardot WordPress Plugin v 1.4.3 or higher
3) Navigate to Pardot plugin settings page
4) Page will likely not completely load

Workaround
Add your WordPress server's IP address(es) to your Pardot security whitelist page.

http://help.pardot.com/customer/en/portal/articles/2128460-ip-location-activation#whitelisting-ip-ranges

Reported By (0)

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