Error when adding Category to Article when a Workflow fires an Immediate Knowledge Publish Action upon Save.
Trailblazer Community

Known Issues · Fixed

Error when adding Category to Article when a Workflow fires an Immediate Knowledge Publish Action upon Save.

Workflow , Knowledge

Last updated 2017-04-14 ·Reference W-2999377 ·Reported By 3 users

Fixed - Winter '17

Summary
The following error will occur when saving a Knowledge Article after adding a Category when a workflow fires an immediate Knowledge Publish Action:

Error:
A category may have been removed while this article was being edited. Please check the article categorization.

Repro
1. Create a workflow rule that fires an Immediate Knowledge Publish action upon save.
2. Ensure you have a test Knowledge User (non admin) that has access to the Article Type as well as a Data Category.
3. Login as user that does not have Modify All Permissions and access a test article.
4. Edit the test article and add a category to it and then save.
5. The Following Error will display:

Error:
A category may have been removed while this article was being edited. Please check the article categorization.

Workaround
Setup the workflow rule to fire the Knowledge Publish action as a Time Delayed action which will allow the Save to go through.

Reported By (3)

Alex Kazlou Abrha Cote Nick DeBiaso

Is it Fixed?

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