Lightning Report Charts - No results are displayed when grouping on bucket field contains un-bucketed values
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Known Issues · Fixed

Lightning Report Charts - No results are displayed when grouping on bucket field contains un-bucketed values

Operational Analytics - Reports

Last updated 2021-04-06 ·Reference W-5399439 ·Reported By 38 users

Fixed - Winter '20

Summary
There are certain circumstances where a bucket field on a report may have "un-bucketed" values. Examples include number fields where empty values are not treated as zeroes or bucketed fields on the child object of a "with or without" report. When such bucket fields are grouped and added as an axis on a report chart, the chart will display "No results found" instead of visualizing the report results.

Repro
1. Create a report in Lightning.
2. Bucket a field that contains "un-bucketed" values.
3. Add the bucket field as a grouping.
4. Add a chart.
5. Select the bucket field as a grouping.
6. Save and run the report.
7. The report chart will display "No results found".

Workaround
Avoid using bucket fields with un-bucketed values as axes on report charts.

Reported By (38)

Jonathan Persona Kyung Bong Tiia Tirkkonen Zhi Hui Chew Andrew Dawson Joe Gharios Martin Lefevre Ian Vincent Joao Ferreira Developer HomeKeeper Cheryl Curry Paulien van der Krift Chris Lewis Karin Visintainer Samil Gutierrez Miami miamiadmin Maro Sevastopoulos Elizabeth Shaffer Brie Collins Brad Currier Emil Hafeez Ryan Heaphy 陽子 増田 Adam Stewart Reinis Abikis Anthony Pica Ashley Brown Van Nguyen Molly Rankin Sara Atkins Sergio Perelli Arij Mikati Khaled Ismail E.M. Miller Mason Blenkhorn Julia Stewart Cassie Supilowski Christina Zhou

Is it Fixed?

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