Facebook Author Inspector missing Facebook URL
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Facebook Author Inspector missing Facebook URL

Marketing Cloud Social Studio

Last updated 2019-01-14 ·Reference W-5500806 ·Reported By 3 users

No Fix

Summary
When looking at author information in Social Studio the author inspector for Facebook authors will not display the url of the author in question. Instead the section will appear blank.

Repro
1. Log into Social Studio.
2. Navigate to Engage and create a column with your Facebook posts.
3. Click on the Avatar to open up the Author inspector.
4. Notice that there is no URL listed in the inspector.

Workaround
You can navigate to the post itself by clicking on the timestamp for each post. From there you can navigate to the author itself on native Facebook.

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