Push UI Opens don't match Push Message Summary Report Opens
Trailblazer Community

Push UI Opens don't match Push Message Summary Report Opens

Marketing Cloud Mobile

Last updated 2018-06-01 ·Reference W-5000966 ·Reported By 1 users

No Fix

Summary
MobilePush Opens in the overview of the message in the UI do not match the opens generated in the Push Message Summary Report.

Repro
Send to a variable number of subscribers. Wait for stats to populate. Note that there could be a discrepancy between what the user interface shows and what is generated in the Push Message Summary Report.

Workaround
Rely on the report numbers as these are the accurate counts.

Reported By (1)

Any unreleased services, features, statuses, or dates referenced in this or other public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.